Sample Exam for Speech 331

Group Communication

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1. A heated argument with lots of yelling is an example of a communication breakdown.

• true

• false

2. A secondary group (task group) designed to complete a project cannot help members satisfy their needs for inclusion, control or affection.

• true

• false

3. Member's desires to be accepted and not reveal too much or offend anyone are usually strongest in the ___________ phase (of Tuckman's model).

• forming

• storming

• norming

• performing

4. Attempts to assert individuality and express personal opinions are characteristic of the ______ phase (of Tuckman's model).

• forming

• storming

• norming

• performing

5. Cohesiveness is built during the ___________ phase (of Tuckman's model).

• storming

• norming

• performing

• all of the above

__________________________________________________________________________

6. Systems theory is a useful perspective for studying sanll groups because

• it provides a framework for looking at complex processes of groups of people.

• it reminds us that small groups are much simpler than they appear.

• it helps us describe individual elements that operate in isoaltion from other elements.

• it helps us find out the single most important reason why something occurs in a group.

• All of the above

7. Which is NOT and example of a small group output?

• a project reproduced my the group

• a solution a group devises for a problem

• the satisfaction members experience from the group

• the leadership skills of the group members

8. Conflict can help a group because it

• helps members understand issues

• increases member involvement and interest

• produces cohesiveness

• sometimes lead to a solution not otherwise considered

• All of the above

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Copyright Alisa M. Shubb, 1999