Study
Guide, Communication 1—Fall Quarter
2002
Prepared by Kate Swoboda
Define
what effective communication is.
Define
decoding and encoding.
What
is the “message”?
What
are the general goals of public speaking?
As
a speaker, what is the most serious listening problem you’ll have to
contend with?
What
is the correct sequential order of the stages of active listening? Define
and know each.
How
can a speaker prepare to adapt to difficulties a listener may experience in
the attending stage? Understanding stage? Sensing stage? Responding stage?
Why
might it be good to avoid emotional appeals during the “understanding”
stage?
How
can speakers help listeners respond to them?
What
are the Four C’s of good delivery (see classical notes packet)?
What
is the purpose of the visual aid?
What
is the correct order of steps in building the introduction to an informative
speech?
Would
you say telling a joke is a risky way to introduce a presentation? What
about telling a story? What about citing a fact?
What
is the focus of the conclusion?
In
the same way that writers indent paragraphs, speakers have _________ to
differentiate between main points.
What
does it mean to speak extemporaneously?
Why
do we orally cite sources?
If
I wanted to tell a story would a VA be a good way to enhance it? What if I
wanted to define something? What if I wanted to give a statistic? If I were
to only use a VA to illustrate a story, a definition, or a statistic, which
one would be best served by the VA? (Answer: The statistic. I know this one
is close. But think about it—VA’s are supposed to be short enough for
someone to remember. A definition can be a little long. Stats are short and
can be retained in short term memory).
What
is the logical sequence of the Five Canons or Rhetoric? (This would be on
the online handout available at this site).
KNOW
KNOW KNOW The Ciceronian
canons of rhetoric. Know them in the context of examples, like if Suzie
Partridge starts cursing during her presentation, which or Cicero’s canons
of rhetoric is she most likely experiencing problems with?
What
is the format for informative speeches?
What
is a claim of fact? How can it be supported?
What
is a claim of value? How can it be supported?
What
is a claim of policy? How can it be supported?
KNOW
KNOW KNOW--What are
logos/ethos/pathos? What does each one appeal to?
KNOW
KNOW KNOW—types of audience
interest levels (not referring to hostile/favorable here—but rather their
interest, like passive, selected, casual, etc.)
What
is the correct sequence from least to most interested types of audiences?
What
is the primary responsibility of the speaker for each type of audience
interest level?
What
are the key elements of persuasion?
KNOW
KNOW KNOW—Maslow’s
hierarchy of needs.
KNOW
KNOW KNOW—the different
types of audiences (hostile, favorable, neutral) and how speakers should
best prepare for them. See lecture examples for types of things a speaker
might say that would be inflammatory for one type of audience. Look at
language—what types of language would you use with one type of audience,
versus another. Try practicing by choosing a topic and thinking of examples
of how the topic could be presented to different types of audiences. E.g.,
how would each different type of audience respond to a persuasive speech
designed to get them to become vegetarians? What about to stop smoking?
Think of different examples. This is a heavy “example based” section
(meaning, there are not definitions, but you’re asked more to put it into
context).